Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Comcast is a mess! Just went through all the questions with customer service and was supposed to be getting transferred to home security loyalty, but the call disconnected instead. Now the automated phone service isn't working. Ugh!
Hello xfinitatelybad. We're sorry you feel that way and we apologize you were experiencing trouble calling us. I can assist with your XFINITY Home questions and concerns. Please send me a private message and include your full name, service address, and account number so I can access your account and discuss your service details.
Your private messaging feature should now be enabled. Can you please try sending a private message again so we can help you?
To send a private message click on my name "ComcastChe", then click private message me.