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New install 4 attempts 4 different techs trouble with everything. Just a few of the problems.
did a speed test just now on wifi download speeds are 35mbps upload is .20
channel guid slow to load and clicking up or down 3or 4 times in a row it scrolls through complete guid with no info.watching HBO the screen changes to another screen with HBO audio still on.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
Jgzz, sounds like you are experiencing signal issues. Let's take a look at what's going on. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your phone number, account address, and full name for assistance.