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Comcast Tech Mistake

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Comcast Tech Mistake

After spending an hour this morning on the phone with tech support reseting boxes and checking status I wondered down to the pole where my cable line comes into my house, and came across the fact that where there had formally been a TEE connecting my neighbors and my house to the sercive at the pole, there is now a strait through and a comcast tech tho came out to fix my neighbors cable just left my house disconected! Since this is the only medium I can find to send a picture to comcast directly figured I would post it here to vent my frustration...

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Expert

Re: Comcast Tech Mistake

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

If you don't wish to wait for a reply: 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Comcast Tech Mistake

Hello @jetweb. I can assist with getting a technician out there to get this corrected. Please send me a private message and include your full name, service address, and account number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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