Community Forum

Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

ComcastChe said he'd get me a replacement X1 voice control remote that doesn't chew up batteries as ridiculously quickly as the one I originally got, but I have yet to receive that replacement remote. Wassup, CC?
Official Employee

Re: Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

Hi @martskers

 

I apologize if I did not send your remote. I can get that taken care of for you now. Could you please send me a private message with your first and last name and the phone number or account number associated with your account? 

 

Just a heads up, I can't make any promises about the battery life of the remotes. I don't have any control over that. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

 Hey @martskers!

 

Can you please send that in a private message?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!