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Comcast / AFNI showing on credit report

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Comcast / AFNI showing on credit report

Hello all,

 

i checked my credit report recently and noticed a $199 AFNI from Comcast account in collections. I’ve not heard of AFNI until now and further and have confirmed with Comcast that I don’t owe them the $199. Any suggestions on how to proceed with this fraudulent attempt to collect a debt?

 

thank you

Official Employee

Re: Comcast / AFNI showing on credit report

Hi Shook2323, 

 

I'd be happy to look further into this for you. In order to access your account can you please verify your first and last name, the full street address, and the phone or account number associated with your account? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Comcast / AFNI showing on credit report

Yea but i can’t figure out how to PM, any help?

Expert

Re: Comcast / AFNI showing on credit report


@Shook2323 wrote:

Yea but i can’t figure out how to PM, any help?


Click on ComcastChe's name and then on Private Message Me.



I am not a Comcast employee.
I am a fellow customer volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!
New Poster

Re: Comcast / AFNI showing on credit report

Sending the PM wasn't working however now it is.