Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
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I am sorry to hear about your recent experience with customer service. I would like to review the account with you to see what I can do to help. Would you please send me a private message with your account name, phone number, and service address so I can begin?