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We have just discovered that when our service was installed, the service person who installed the internet cable coming into the house, drilled through a drain pipe. We have water damage in the wall, and in the subflooring, not to mention having to replace the plumbing pipe. I need to know what I need to do about filing a claim, because I have some pretty extensive damage from this.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi chris338. I can help start the process for filing a damage claim. Please reach out to me via private message and include your full name, service address, and account number so I can assist you.