Community Forum

Chat broken! Need to set up extension.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Chat broken! Need to set up extension.

Hi. Im trying to chat to set up an extension but keep getting an error that my phone number is incorrect. There is no field for phone number however. Please help.

Re: Chat broken! Need to set up extension.

Hi MaryannSab -- I can help get an extension setup for you. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will also need to know what day you need this extension to go to.


Click my name (ComcastZach) and click Private Message Me.