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Charged with a $30 Return Fee after paying bill early!

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Charged with a $30 Return Fee after paying bill early!

I paid my bill on NOV. 7, 2017 ($9.95). The due date is on NOV. 22, 2017. I used the one time payment method. I received an email to confirm payment. So why am I being charged a $30 return fee??? I definitely have money in my bank. This makes no sense to me...
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Re: Charged with a $30 Return Fee after paying bill early!

Hi, Rebornleo890 - I can discuss this charge in a private conversation. Please send me a private message with your name, address, and a phone number. Thank you.