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Changing to internet only

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Regular Visitor

Changing to internet only

Hi, I can no longer afford my double play after an increase in cost to 140 dollars per month after being 85 dollars per month when in a 2 year deal. Are there any deals for internet only if I am willing to sign on for 1 or 2 years? Thanks

Expert

Re: Changing to internet only

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Changing to internet only

Hello BloomfieldMI. I can assist with downgrading your service to internet only, or reviewing the Double Play promotions that are available. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Changing to internet only

Hi Board, I was a first time user of the xfinity boards and received excellent customer service by ComcastJoeTru. Very knowledgeable and gets thing done. Kudos to him.

 

Official Employee

Re: Changing to internet only

Hi SIRISHA. Our records show the return kit has been delivered. Please let me know if there is anything else I can do for you. Thank you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!