Community Forum

Changing services when already a customer?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Changing services when already a customer?

Anyone have luck doing this, the agent is so secretive and would not come out and tell me if there were any packages that might be better deal for me. Now I might as well just cancel Comcast and pick another cable provider and internet provider who is cheaper and easier to deal with.

Official Employee

Re: Changing services when already a customer?

Hi NMD2, I can assist going over current promotions with you. Please send me a private message with your account information (your name, address and account number).


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!