Community Forum

Change services

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Change services

Am I able to change my services online or do I need to call during business hours? I have not had my install yet. I want to change the package before then.
Expert

Re: Change services

You can't do it online. But an employee here can help, or you can call in again. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Change services

Hello Smgh1. I can help you change your service. Sometimes, changing the service order dramatically can cause a shift in the appointment time / availability. Please send me a private message and include your full name, service address, and account number so I can assist you.