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Change packages

 Hello, I was just wondering why is it I can add any channel I like at the push of a button and push my already gigantic cable bill even higher. ( the channels will literally be turned on before I get to the living room) BUT, If I want to delete channels or a package to lower my payments I have to file a bill in congress. Many people I know who have comcast complain of this constantly. They are told that if they get rid of pay channels and go back to basics they will actually pay more for services. Just seems fundamentally wrong to me. I want to manage ALL my account services, not just what comcast wants me to.  Thank you.