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I received an email that my account had been change last year in June resulting in new email and user. I do not remember changing anything. Can you please advise what the change was and the new information? Thank you for your assistance.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
I can help you with this. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message?
To send a private message click on my name "ComcastChe", then click private message me.