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Change in Service Package

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Change in Service Package

Hello, Over the last few months, our bill has increased over $60 a month with no change to our service package. I've attempted to manage the plan that I'm currently on but keep receiving an error message on the Xfinity site. I would like to see a list of package options.
Expert

Re: Change in Service Package

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Change in Service Package

 

Hello ddet09, I can pull up some different package options for you. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!