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Hello ColoradoDream, in order to change your billing address you would need to go into a local Comcast service center and have this done. They will need your ID and proof of address, to change the street address in the system.
This is really dumb. If I had to go to a physical location to update my billing address for every account I had each time I moved, I'd spend most of my life travelling the country updating my billing address.
So, I guess I won't bother updating it since it doesn't seem to matter what address you have for my automatic payments. (Which, of course, is crazy.)
Sorry you feel this way. Since we are unable to verify your physical identity over the phone or online, we would have to have an agent in the local service center to confirm your identity. If there's anything we can assist you with in the future, please don't hesitate to reach out.