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Trying to start chat support on support.xfinity.com/chat gives me this error message:
Problem is, there is no box in the form to enter a phone number, so this is impossible.
Try clearing your browser's cache and cookies. Sometimes that's the fix. Good luck.
Thanks for the suggestion. Unfortunetely, that did not work. Cleared all browser data, and still unable to start chat support. huge pain, when you need support but the support system doesn't even work.
Hello glassofwater, I can assist you with any questions or concerns that you have regarding your Xfinity account. I can also help you with getting your chat fixed. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".