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Cannot log you into your account...

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Cannot log you into your account...

I'm getting an error when logging into my account.  Nothing works, then trying to contact customer service doesn't work either.  No clue what to do with this one.

On a side note, why on earth can you not unsubscribe from emails?

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Bronze Problem Solver

Re: Cannot log you into your account...

Known issue, so far with no resolution.  One of the employees should be by shortly to help.

Official Employee

Re: Cannot log you into your account...

Hello Kevincav. I can assist with troubleshooting your sign in issue. Please send me a private message and include your full name, service address, and account number so I can access your account.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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