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Cancel pending payment

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Cancel pending payment

Hello I was unaware that a payment was being automatically taken out today, and I had made plans thru another card to go to a Comcast location to pay it is there any way to have this pending payment stopped due to now leaving myself with a huge overdraft.
Expert

Re: Cancel pending payment


@Azsuradee1994 wrote:
Hello I was unaware that a payment was being automatically taken out today, and I had made plans thru another card to go to a Comcast location to pay it is there any way to have this pending payment stopped due to now leaving myself with a huge overdraft.

You would need to get in touch with your bank to remove the charge.


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Official Employee

Re: Cancel pending payment

Hi Azsuradee1994. 

 

What Service Expert 'Again' has stated is accurate. If the payment is pending, the only way the payment can be stopped is your bank. 

 

Please let is know if you have any further questions. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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