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Cancel new order

Xfinity Forum Archive
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New Poster

Cancel new order

I've changed my mind and want to cancel the order placed today.
Bronze Problem Solver

Re: Cancel new order

You might want to call to cancel.  Things in a forum don't happen in real time.

Official Employee

Re: Cancel new order

I can certainly check this for you from here if you would like. To protect the privacy of your account, can you provide your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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