Community Forum

Cancel movie?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Cancel movie?

Hi

Sorry to bother you guys, but on New Year's, our 6 year old grandchild was playing with the remote and accidentally ordered the movie, Dunkirk. We know it's a good movie, but not interested in watching it right just yet. 

 

Is there a way to cancel this online or otherwise? Thanks for any help. 

Official Employee

Re: Cancel movie?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.