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Cancel cable keep internet and phone

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Cancel cable keep internet and phone

All I wanted to do is cancel cable and keep internet and phone.  I was told to keep internet and phone would be $130.00.  In the end I went from having HBO, Showtime, Cinemax, Starz and a full package for 235.00 toatal to have none for 209.00.  In the end all I want to do is cancel cable keep internet and phone and be treated fairly.  New customers are treated better than long time customers.

Official Employee

Re: Cancel cable keep internet and phone

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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