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Cancel TV, but keep internet

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Regular Visitor

Cancel TV, but keep internet

How do I cancel TV but keep internet?

Was trying to do it under My Account. It doesn't allow to me modify any services.

Called this number: 18009346489. Got endless automated replies directing me to nowhere.

Please help. Thanks.

Bronze Problem Solver

Re: Cancel TV, but keep internet

Comcast doesn't allow downgrades or cancellation on line;  i.e., via a website.  If one of the employees here helps you, it's considered to be on line, though, and would keep you from having to call  again. 

Official Employee

Re: Cancel TV, but keep internet

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.