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Cancel Service

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Cancel Service

My contract is up in March and I believe I will be cancelling my entire service. Each time I call to see how to lower the package or remove the phone or a room, they tell me it would increase the price. Love the service, hate the bill. How do the "plug in" companies compare? Has anyone had DirecTv before? Or Dish? Thanks every one!
Official Employee

Re: Cancel Service

Hi hmcraver, 


We don't want to lose you as a customer. I'd like to review your account to see if I have any offers that will help make this right. Can you please verify your first and last name, full street address, the phone number and account number associated with your current services in a private message? 


Just click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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