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Cancel New Order

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Cancel New Order

I can’t cancel directv yet so need to cancel my order and reorder cable tv in 9months

do a have to call in

Valued Contributor

Re: Cancel New Order

@Hanley247- Aside from the capable Comcast employees on the forum here, I found this XFINITY link that lists the different ways you can get in touch with Comcast to change/cancel your service. 


-I hope this information is useful to you.  -TheMasterTech

Official Employee

Re: Cancel New Order

Hanley247 -- Were you able to get assistance from the provided link?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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