Community Forum

Can't pay online

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Can't pay online

I always pay online, but I'm getting a code SH400.11.82. Why?

Official Employee

Re: Can't pay online

Hi @Marji069


Thanks for reaching out. What browser are you using? Are you getting the same message on different browsers? Do you have another device that you can try to see if you get the same thing? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!