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Can't manage service online.

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Can't manage service online.

When click manage service all I get is one stupid offer which is more than I have now. Most other services like Netflix let you completely manage your services online. Why don't you? I don't want to have to talk to a customer service rep for what I should be able to do in 2 minutes online.
Official Employee

Re: Can't manage service online.

Hi Stickyfrog, apologies for your experiences.  If you would like I could assist going over current promotions with you, please send me a private message with your account information (your name, address and account number).


Thank you

I am an Official Comcast Employee.
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