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Can't afford the increase

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Can't afford the increase

I am on a fix income and your rates are out in left field. Your rates goes up and my income stays the same. I can not afford it, I try to call the local office but got someone in the Phillipines, the representative was ok, but couldn't give me any solution to my situation...You are not friendly to ppls who are retired or disable who are on a fixed income

Official Employee

Re: Can't afford the increase

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.