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Can i add wifi to another adress and keep the original address active?

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New Poster

Can i add wifi to another adress and keep the original address active?

Hi I'm moving to another address, can I have service in both locations?
Expert

Re: Can i add wifi to another adress and keep the original address active?

Yes, you can have service at more than one address. You'll get two separate bills. 


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Gold Problem Solver

Re: Can i add wifi to another adress and keep the original address active?


 @Jrs5 wrote: Hi I'm moving to another address ...

Be aware that:

  • Typically Comcast will assign a new account number to your new location, even if it's only a few doors away. You'll need to watch out for that as you "close out" your old service and "start up" your new service.
  • Comcast may create a new Primary user ID for the new account, and your current Comcast email address(es) (user IDs/logins) may not transfer to your new account.

They often mess this up and don't tell you. Watch them like a hawk. They're slippery!

Official Employee

Re: Can i add wifi to another adress and keep the original address active?

 

Hi Jrs5, the information that (nerdburg/BruceW) provided is correct. Please reach back out to me here if you have any other questions or concerns, or if you need assistance adding services for your new home feel free to reach back out to me here. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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