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Can I chat with a retention specialist?

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Regular Visitor

Can I chat with a retention specialist?

I would like to chat with a retention specialist since when using the online chat, they always refer me to a phone number. I have issues on the phone and would like to chat with someone if possible about my future with Comcast.

Official Employee

Re: Can I chat with a retention specialist?

Hi Spartan7283, I can help.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Can I chat with a retention specialist?

Hi Spartan7283, thank you for working with me through private message and glad I was able to assist finding a new promotion for you.   Please reach out if you have any questions or concerns in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!