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Numerous problems-technician came out at 5:30 and at 10 we can no longer change channels
is it back to working now? that is usually a temporary problem where the set top box can't talk to one of Comcast's servers.
Hello Marmee26, I show that we have a tech scheduled to come out and take care of this issue for you tomorrow. I will reach back out to you once the work order is complete to ensure everything is taken care of.
Hello, I wanted to touch base with you to see how everything went with our technician. Did we get your issue taken care of?