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Cable Locations

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Cable Locations

I am having someone do some landscaping at [edted to remove personal information], and they were digging on Saturday morning, and they believe they puncutured a cable cover in the front of the house. They said that this was cable and that the wires inside the cable were not touched. They put electrical tape on the cover. Is there a way to get this checked to make sure the cable is okay? I am at [edited to remove personal information].

Expert

Re: Cable Locations

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Cable Locations

 

Hello bkaehele, I can assist you with getting your cables checked out by a technician. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!