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Cable Line Down

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Cable Line Down

After a storm, my Xfinity line is down. I need to have a truck dispatched to my house.

Thank you

Expert

Re: Cable Line Down

jp1444,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.



I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: Cable Line Down

 

Hello jp1444, I can assist you with getting your cable line raised. Please send me a private message verifying following information:

 

-Your First and Last name

-Primary phone number on the account

-The full street address associated with your services

-Full account number

 

To send a private message, click on my name "ComcastAmir", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!