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Cable Burial

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ASIMPSON264
New Poster
‎03-27-2018 02:13 PM

Cable Burial

I was supposed to have someone come out and bury the cable for my new service last month. They came out and said that the cable was improperly grounded and that he couldn't complete the jon. He said that he would contact you to let you know. I have yet to hear from anyone.

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Nerdburg
Expert
‎03-27-2018 04:50 PM

Re: Cable Burial

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
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ComcastChe
Official Employee
‎03-28-2018 06:29 PM

Re: Cable Burial

Hi ASIMPSON264, 

 

I can reach out to the local techs in your area to get this buried. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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