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Bury Cable in my yard

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Bury Cable in my yard

Hi, For 5 months i have been trying to get the Comcast cable buried in my yard, 6 calls to comcast customer service, 4 tickets, and 

      scheduled 3 times, nothing but excuses ( forgot to schedule,cancel ticket --No reason, ect.)   No one calls, email, or text to let 

      me know the status.  I am one of many, if you google comcast bury cable you will see this has been going on for a decade or 

      or longer , then Comcast keeps sending me survey on their service -- is this a joke.   I live in Savannah, Ga 31410

Expert

Re: Bury Cable in my yard

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


The Forums stick this horrible banner after all my posts automatically. I'm sorry.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: Bury Cable in my yard

 

Hello Camper33, I can assist you with getting your cable buried. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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