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Buried Cable Issue

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Buried Cable Issue

During my install the tech left a cable lieing on the ground from the utility pole to my house across a sidewalk. The cable has been tampered with twice my folks walking on the sidewalk. How do I get this cable buried?

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Silver Problem Solver

Re: Buried Cable Issue

Official Employee

Re: Buried Cable Issue

 

Hello DarthBrad, I can assist you with getting your cable buried. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: Buried Cable Issue

 

DarthBrad, we have created a ticket to have your cable buried. Please reach back out to us via private message for next steps. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!