Community Forum

Bundles for Existing Customer

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Bundles for Existing Customer

My Triple Play Starter Bundle just increased in price from $99 to $124. At the same time, the content is declining, I now have to pay for On Demand TV episodes that used to be free. Worst is, the exact same bundle is currently offered to new people for $79! 


I am really questioning the value of my Xfinity service, especially when the nominal $124 per month has a bunch of required add-ons that drive the total bill up to $179.


What kind of relief can you offer me? FIOS is available at my house, they're not as good as Xfinity but I can get a way better financial deal with them.

Tags (2)
Official Employee

Re: Bundles for Existing Customer

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!