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Building recently constructed internet and cable installation.

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Building recently constructed internet and cable installation.

I recently moved to a brand new building and they told us that the internet and cable should be all set for Comcast to come and install. but every time I called comcast they tell me that they don't find that in their system. what should I do ? 

Expert

Re: Building recently constructed internet and cable installation.

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am a volunteer Expert/Moderator, not an employee.


Official Employee

Re: Building recently constructed internet and cable installation.

Hello @Melisa1. I can assist with submitting a serviceability survey for your new residence. This hopefully will get your address added to our system so you can get setup with services. To get started, please send me a private message and include your full name, physical address, and contact phone number so I can assist.