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I recently moved to a brand new building and they told us that the internet and cable should be all set for Comcast to come and install. but every time I called comcast they tell me that they don't find that in their system. what should I do ?
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello @Melisa1. I can assist with submitting a serviceability survey for your new residence. This hopefully will get your address added to our system so you can get setup with services. To get started, please send me a private message and include your full name, physical address, and contact phone number so I can assist.