Community Forum

Block a caller

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Block a caller

Is it possible to block a number that calls me 3 or 4 times a day? It is a phony charity-a scam- and they have been doing this for several months.
Valued Contributor

Re: Block a caller

Good morning,

 The next time you receive a call from them, after you disconnect, dial *60. That should block that particular number. But beware, they change the numbers routinely so you may have to do this ever so often...You can also log into you account, go to "Voice" ( the phone receiver icon on top right of page), review your call log there, and at the right of each log entry, you'll have the option to block that caller also, or it will show you that it is blocked and you could unblock it. You can block up to 25 numbers....and the list fills up fast...

 Good luck to you in managing to dodge this pain all of us are dealing with.

 Gene