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Why did my bill increase?
Bronze Problem Solver

Re: Billing

Sudden price increases usually signal the end of a promotional period, which can be written into a contract. If you go back over past bills, you'll most likely see a warning of it somewhere on the bill.  Have you lined up an old and new bill, and gone through them line by line to see where the increase comes in?  That should show you what happened.

Official Employee

Re: Billing

Hi, Bs1232 - As Welcome_to_Post stated, please check your billing statement. If you still have any questions, don't hesitate to send me a private message. Please include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Thank you!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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