Community Forum


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster


I have been trying to resolved billing issues for 3 months now, 3 TIMES now each time at the end I ask how much do I owe , I send that amount, but I still getting billed the 129.00 more that's in question. The reps do not know anything cannot seem to get things straight. Install people are a bunch of crude, obnoxious, and rude people need some lessons in customer service, I wish I didn't upgrade now, I have had enough stress with this. I should have choose something else.
Official Employee

Re: Billing

Hi Salem2, I can help review this for you.  Please send me a private message with your account information (your name, address and account number). 


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!