Community Forum

Billing

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Billing

I was told when I got hooked up that I didn't need to pay anything that I'd be billed for my 1st month. I get my bill and it's double. I can't pay that on my little social security check. Am I the only one this has happened to?
Official Employee

Re: Billing

Hi Dramamama2, I can review your billing with you. Can you please send me a private message with your account information (name on account, address and account number).

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!