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Lindarawlins
New Poster
‎01-17-2018 04:16 PM

Billing

About a half and hour ago I rented American Assassin Movie.  I turn it off because of an interuption I had.  About ten minutes ago I tried to go back to the movie and made the mistake of pushing button for American Made movie and thought I had to say rent it.  I am not going to watch American made and do not want to be billed for it.  Please let me know what I should do or let me know that I will not be charged.  Thanks.  Ray Rawlins  (Linda Rawlins) account.

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ComcastShane
Official Employee
‎01-23-2018 02:43 PM

Re: Billing

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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