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Billing problem

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Billing problem

I failed to install my own cable from October 23 until the installer came out on November 21 The customer service rep said I wouldn’t be charged for that month I didn’t have service. Please credit me for that month $86.62.
Official Employee

Re: Billing problem

Hi, gwfaw07 - The credit has been posted yesterday. If you have any questions please send me a private message with your account information (name, address, phone number). Thank you!