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Billing issue

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Billing issue

We signed up for a 2 year contract a few months ago and were just informed we would be losing several channels and gaining a couple more.

We watch the channels we are losing and are not interested in the new channels.

This is a breach of contract and I want to find out why this is happening. We were bullied into this contract in the first place and I am considering speaking with a lawyer because I am sure we are not the only customers this is happening to.
Official Employee

Re: Billing issue

Hi bandccostello, I can assist going over your agreement with you.  Please send me a private message with your account information (your name, address and account number). 


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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