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Xfinity told me that my payment will not go up from $135.xx for 2 years from February last year. I was lied to and my payments were even more each month for the last 24 months! Why!?! I can't even get my Internet on my computer and I have been with Comcast for the past 30 years. Why are you going to do me like that? I am a 100% disabled American veteran. I can't afford for you to jack up your price $30-$40 every month...that's crazy!!! By the way, I have been going paperless....I DO NOT receive PAPER STATEMENTS. Are y’all just finding an excuse to jack more money off of me!?! What the heck!?! I’m really thinking about going with Direct TV now!
Sent from my iPhone
Even though you don't receive a paper bill you can still find your bill online under My Account. You should look over the bill every month to see if there are any charges you aren't sure about or disagree with.
Also, you may have been on a promotion that expired, which would make that particular service go to every day pricing. That promotion isn't part of your bundled price.
Hello, I can take a look at your promotion for you. Please send me a private message with your account information (your name, address and account number).