Community Forum

Billing & Unauthorized Payments

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Billing & Unauthorized Payments

I would like to speak with someone who can explain to my why Xfinity made a withdrawal from my checking account outside of the billing cycle and without my consent.  


I tried having you call me but my service went out because it is raining.  I called you on my cell phone and the person I was speaking to hung up on me.  


I am, frankly, tired of the poor customer service and avoidence tactics your company uses to deal with the mistakes you make.