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Billing Problems

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Billing Problems

Does anybody know how to solve a billing and account problem with Comcast. I have made 5 phone calls to customer service and have spoken with 2 different supervisors who both agreed that there is a billing problem. Both supervisors promised to have the issue resolved within 24-48 hours and both promised to call me back within 24-48 hours. I have not received a single callback, and the problem is still unresolved.   

Please advise.




Official Employee

Re: Billing Problems

Hello leonardfagen. I can assist with reviewing your account services and billing rates. Please reach out to me via private message and include your full name, service address, and account number so I can assist you. To send me a private message click my name (ComcastJoeTru) and click Private Message Me.