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Billing Overcharge

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Billing Overcharge

Last August, had service changed and was quoted a monthly price which i had no reason to question.

A comcast employee noticed that I have been overcharged by $29.85 per month since that time.

I want to be reimbursed for being overcharged the entire time, not just for the last 6 months.



Official Employee

Re: Billing Overcharge

Hi 17donini, 


Thanks for reaching out. I can review your account to see how I can assist you. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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