Community Forum

Billing Board Archival

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community


Billing Board Archival

Since the Xfinity Forum started in 2003, we have continued to allow topics to live on forever in our public forum. This method has allowed outdated and irrelevant content to remain accessible. This means that some of our users have experienced difficulty finding the Best Answer for their question or get the assistance they are looking for.


Recently, this board underwent a “clean up”. That means that older posts are no longer viewable here. These outdated posts have been moved to our Customer Service Archive Board. You will be able to view those posts there for your reference, you will just no longer be able to interact or reply to them.


After some time in this public archive, those posts will no longer be searchable or viewable. Of course, any topics that are still very active, regardless of the age, will continue to stay in a public board for you to participate in. If one of your posts is archived, don’t worry it will not affect your post count, your rank, or any associated badges.


If you want more information about the Xfinity Help & Support Forum Archival Project, see here:

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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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